Applicable Web Sites
We may also collect anonymous technical and navigational information to help us provide better customer service. The information collected may include the domains from which people visit, computer browser type, operating system type, pages visited, and average time spent on our Web sites. This information may be used, for example, to alert you to software compatibility issues, resolve technical or service problems, and improve our Web site design and functionality.
Stampin' Up! will not collect or retain any personal information about you (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. If you register for an account, online or via our help desk, we will ask you for personal information, including your name, address, e-mail address, and phone number. When you make a purchase, we will also ask for your credit card or other payment information, as well as billing and shipping information. This personal information will be stored in your personal profile and protected with a valid user name and password chosen by you. We will send out confirmation e-mails whenever you register or make a purchase to inform you that we received your personal information or to confirm your purchase. Registering for an account with us is optional. If you choose not to register or provide personal information, you can still use the Stampin' Up! Web site. However, you will not be able to purchase items or receive e-mail alerts.
Our Use of Information
As explained above, we use the information we collect to enhance your overall experience while visiting our online areas and to assist you in placing an order. We retain information about your previous purchases of Stampin' Up! products in order to customise our Web site for your future visits and we may use your e-mail address to send you updates about new products, promotions, and other items of interest. When we collect personal data from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns.
We do not collect or use personal information for any purpose outside of customer service, Web site administration, online shopping, and company communications. Stampin' Up! does not sell, trade, or rent your personal information to any outside parties.
We believe it is important to protect children's privacy. Stampin' Up! does not intentionally collect any personal information from persons under 18 years of age. If you are under 18, you may use the Stampin' Up! Web site only under the supervision of a parent or guardian.
How We Safeguard Your Personal Information
Keeping personal information secure is a top priority for Stampin' Up! We allow access to information about you to only those Stampin' Up! employees who need to know the information in order to perform their jobs. To protect your personal information, we maintain physical, electronic, and procedural safeguards. These safeguards are reviewed and adjusted regularly in response to advances in technology. The Stampin' Up! Web site uses some of the most secure forms of online communication available, including data encryption, Secure Sockets Layer (SSL) protocol, placing a firewall for data storage that contains personal information, and requiring user names and passwords. These technologies provide a high level of security and privacy when you access your account information, initiate online transactions, or send secure messages.
What You Can Do
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately.
How to Update, Correct, or Remove Your Personal Information
We provide opportunities for you to review, correct, or delete your personal information through our Web site and via the telephone. If you have registered with us, you will be able to view and modify any information contained in your personal profile by using the editing tools contained in the profile section of the Stampin' Up! Web site. You may also contact us using the address, telephone and fax numbers listed in the 'How to Contact Us' section of this policy statement. Before providing you with any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you the personal data.
How to Contact Us
We use e-mail links on our Web site to allow you to contact us directly with any questions or comments you may have. You may also direct any inquiries or concerns to:
P.O. Box 550
Riverton, UT 84065
1-800-STAMP UP (1-800-782-6787)
If you send an e-mail, please summarize the nature of your question in the subject line.